Suite is software for small service based businesses (we wrote it for our IT Consulting company). The workflow in Suite is fairly simple. There are 3 ways one can approach a problem in Suite. From the client, from a ticket, or from a device. Tickets and devices are tied to clients. Devices can be attached to any ticket. Everything interconnects so that you can easily get from point A to point B, or C, with only 1 or 2 clicks.
Homepage: http://jonmagic.com/programming/suite
Categories: Consulting, Intranet